FAQ

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Q: What is New Home Senior Placement?
A: New Home is a privately owned and operated agency that helps individuals and families find placement for themselves or a loved one when living alone in no longer or not yet an option.

Q: What assistance is provided by New Home Senior Placement?
A: We want you to be comfortable in your New Home so, through the entire process, your needs, preferences and safety are our top priority. We work with Board & Care Homes, Assisted Living Communities and Memory Care Communities so we can provide the best options based on your care needs, financial ability, and desired location.

Q: What do you charge for your services?
A: We are compensated by the Communities that we partner with, so our services are free to you, our client.

Q: What is an Assisted Living Community?
A: An Assisted Living Community offers a housing alternative for older adults who may need help dressing, bathing, eating, and toileting, but does not require the intensive medical and nursing care as provided in a Skilled Nursing Community.

Q: What is a Board & Care home?
A: A Board & Care is a smaller community, typically 5 to 6 beds and most often in a single-family home. Many of the same services and support offered in a larger Assisted Living Community are also offered in a Board & Care home, with some differences depending on the community.

Q: What is Memory Care?
A: Memory Care Communities offer specialized services for residents suffering from Alzheimer’s Disease or other forms of Dementia and memory loss. Many Assisted Living Facilities also offer specialized Memory Care programs.

Q: How safe are Assisted Living, Memory Care and Board & Care homes?
A: All are licensed and inspected by the Sate of California Department of Social Services to insure the health and safety needs of your loved ones are met. Staff that is employed by these communities must meet strict state requirements including background checks, fingerprinting and physicals.

Q: Are we required to sign a lease or required to stay at these facilities for an extended amount of time?
A: Your stay varies depending on the communities. Some are respite, day to day or on a month to month basis. The only requirement is enough notice (determined by the community), if you would desire to leave that community.

Q: The process of finding the right place for our loved ones is new and we do not know what questions to ask. How do we navigate through this process?
A: New Home is your senior advocate and liaison between you and the elder care community. We will tour the facilities that fit your needs, with you. We are here to ask the questions and gather the information so that you are not overwhelmed and ultimately, feel you have found the perfect place for you or your loved ones.

Q: What are some examples of questions we should ask?
A: What rooms are available? And are they shared or private? What is the difference in the cost? What services are included in our monthly fee? Is there any extra cost for care and what happens if I need additional care? May we bring in our own furniture or decorations? What type of activities and events do you offer? What types of health services or amenities offered on-site? Is there transportation provided? How are meals served and are there alternatives menus available? What are visiting hours and are there any restrictions?